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808score FAQ — All your questions answered, right here

From registration to withdrawal — find answers to all your 808score questions on this page. Search for a topic or browse by category.

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Browse the categories below to find what you're looking for

Registration & Account

Find answers to everything about signing up — what information is required, age restrictions, and the prohibition on multiple accounts.

Deposits & Withdrawals

How to deposit and withdraw via Mobile Pay, Nagad, and Rocket — including minimum amounts, processing times, and limits.

Bonuses & Offers

Details on welcome bonuses, reload offers, cashback, free bet terms, and wagering requirements.

Betting & Odds

How to place a bet, what live betting is, how odds work, and the rules for bet cancellation and settlement.

Security & Privacy

Account security, identity verification, data storage policy, and how to protect yourself from fraud.

Customer Support

How to reach support, support hours, response times, and how to file a complaint.

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Registration & Account Deposits & Withdrawals Bonuses & Offers Betting & Odds Security Mobile & App Sports & Events Customer Support
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Registration & Account

To register, you'll need an active Bangladeshi mobile number (Mobile Pay/Nagad/Rocket), a strong password, and you must be 18 or older. A photo of your NID or passport may be required later for identity verification.

No. 808score allows only one account per user. If someone opens multiple accounts, all accounts may be suspended and any funds held may be forfeited.

You can start betting right after registering. However, to make withdrawals, you'll need to complete KYC verification. Uploading your NID or passport typically gets approved within 24 hours.

To update core account details, submit a request to support@808score.biz. Changes will be processed within 3–5 business days after identity verification.

Yes. If you'd like to close your account for any reason, email the support team. You can also opt for self-exclusion under the responsible gaming policy — details Responsible Gaming page.

Deposits & Withdrawals

Deposits are currently accepted via Mobile Pay, Nagad, and Rocket. Bank transfers are also accepted in some cases. Funds are typically credited to your wallet within 1–5 minutes of a successful deposit.

The minimum deposit is ৳500. Maximum limits vary by payment method. Full details on daily deposit limits can be found in the payment section of your account.

Withdrawals typically reach your mobile banking account within 1 to 3 hours of approval. If your KYC verification is incomplete or an unusual transaction is flagged, it may take an additional 24 hours.

808score does not charge any transaction fees. However, your mobile banking operator (Mobile Pay/Nagad/Rocket) may apply their own service charges.

You can cancel a withdrawal while it is still Pending in your account. Once it has been Approved, cancellation is no longer possible. Contact support promptly if you need to cancel.

Bonuses & Offers

A special welcome bonus is available on your first deposit. The bonus amount and terms may change from time to time, so On the bonus page to see the latest offers.

No — bonus funds cannot be withdrawn until you meet the specified Wagering Requirement. For example, a ৳1,000 bonus with 10x wagering means you need to place ৳10,000 in bets before the bonus becomes withdrawable.

If you'd prefer not to receive a bonus, simply do not select the bonus option during registration or deposit. Bonuses already credited cannot be reversed, but you may contact support and a resolution may be possible in some cases.

Yes, referring a friend can earn both of you a bonus. Referral terms and amount On the bonus page View.

Betting & Odds

Live betting lets you place bets in real time while a match is in progress. Odds update moment to moment, and you can bet at any time. Visit the live section on 808score for more details.

The minimum bet is ৳20. Maximum limits vary by event and market. Account verification must be completed before placing large bets.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can settle your bet before the match ends and receive a partial refund.

If a match is officially cancelled or abandoned, the full bet amount is refunded to your wallet. For bonus bets, the bonus will be reinstated.

Yes. You can combine multiple events into an accumulator bet. If all your selections win, the odds are multiplied together for your total payout. Details Sports Betting page.

Security & Privacy

Yes. 808score protects all user data with 256-bit SSL encryption. Your information is never shared with third parties. Details Privacy Policy page.

No 808score staff member will ever ask for your password, OTP, or payment PIN. If anyone requests this information, contact support immediately and change your password.

Yes. You can enable OTP-based two-factor authentication from your account settings. Keeping it on significantly improves your account security.

Mobile & App

808score operates as a mobile-optimized website, giving you full access directly from your browser. Add it to your home screen and it works just like an app.

808score runs smoothly on any smartphone with a modern browser (Chrome, Firefox, Safari). With a stable internet connection, live betting works seamlessly as well.

Yes. Once logged in on mobile, go to the payment section, select Mobile Pay, Nagad, or Rocket, and deposit directly — no need to switch to a separate app.

Sports & Events

Bet on over 20 sports, including cricket, football, kabaddi, tennis, badminton, hockey, and basketball. Learn more Sports Betting on this page.

Yes. 808score covers local tournaments including the Bangladesh Premier League, DPL, and national team matches.

808score's Analysis Find team stats, form guides, and match previews in this section. Use the insights to place smarter bets.

Customer Support

Reach us at support@808score.biz. You'll typically get a response within 1–2 hours. For urgent matters, use the Live Chat option available after logging in to your account.

Yes. 808score's support team provides full service in Bengali. Whether you email or chat in Bengali, you'll get the same fast assistance.

First, submit a complaint to the support team. If it remains unresolved within 7 business days, it will be escalated to a higher level. All complaints are logged and reviewed impartially.

808score FAQ — Learn More

808score is a trusted online Sports Betting platform built for users in Bangladesh. Thousands of members log in every day to enjoy betting on events ranging from cricket to football. Whether you're new or experienced, questions are bound to come up — this FAQ page brings all the answers together in one place.

Signing up with 808score is quick and easy — all you need is a Bangladeshi mobile number and a password. Registering with your Mobile Pay or Nagad number makes future deposits and withdrawals more convenient. You can start betting right after registration, though KYC verification is required before making large withdrawals.

Everything you need to know about payments

Deposits and withdrawals at 808score run entirely through mobile banking. You can transact via Mobile Pay, Nagad, or Rocket. The minimum deposit is just ৳500, and withdrawals are typically processed within 1–3 hours. 808score charges no transaction fees — so you keep every taka you win.

Bonus Transparency

Many users have questions about 808score's bonus offers. The key thing to know is that bonus funds cannot be withdrawn directly — you need to meet the Wagering Requirement first. This is standard practice across the betting industry. At 808score, wagering requirements are relatively straightforward and the terms are clearly stated — no hidden conditions.

Keep in mind: This FAQ page is updated regularly. If you can't find an answer to your question, write to us directly at support@808score.biz.

Build Healthy Betting Habits

808score is committed to responsible betting. Betting is for entertainment — not a source of income. Set your limits, never bet beyond your budget, and take a break if you're feeling stressed. Learn more about responsible gaming on this page।

Couldn't find your answer?

Talk to our support team directly — help is available in Bangla.

Email Support

Support@808score.biz

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Terms & Conditions

Read Full Terms & Conditions

All rules are detailed

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⚠️ 18+ only. Please bet responsibly.

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